MyTurn Privacy Policy

Last updated: August 20, 2026

MyTurn is a digital queue management application that allows organizations to manage queues, staff workstations, and customer tickets.

Information We Collect

Depending on how you use MyTurn, the service may process the following information:

• Account information such as username, name, and email address.
• Authentication information required to access protected features.
• Organization information such as companies, locations, queues, services, desks, and staff memberships.
• Queue and ticket information such as ticket number, ticket status, selected services, estimated waiting time, and related queue activity.
• An optional email address provided by a customer when requesting a ticket.

Customers may obtain a queue ticket without creating a MyTurn account. Providing an email address for a ticket is optional.

How We Use Information

Information is used to:

• Provide and operate the MyTurn queue management service.
• Authenticate administrators and staff.
• Issue and manage queue tickets.
• Display queue status and estimated waiting times.
• Send ticket information by email when an email address is provided.
• Maintain the security and reliability of the service.

Data Sharing

MyTurn does not sell personal information.

Information may be processed by service providers required to operate the service, such as hosting and email delivery providers.

Advertising

MyTurn may display advertisements using Google AdMob. In versions of the application where AdMob is enabled, Google and its advertising partners may collect or process device identifiers, advertising identifiers, usage information, and other data in accordance with Google's own privacy policies and applicable consent requirements.

Data Storage and Security

MyTurn uses reasonable technical measures to protect stored information. Account passwords are not stored as plain text.

Data is retained only for as long as reasonably necessary to provide the service, maintain security, or comply with applicable legal requirements.

Account and Data Deletion

Users may request deletion of their MyTurn account and associated personal data. Where account deletion functionality is available inside MyTurn, it can be initiated directly from the application.

Staff accounts may also be managed or removed by the administrator of the organization to which they belong.

To request account or personal data deletion outside the application, contact: alkisax@gmail.com

Please identify the MyTurn account for which deletion is requested. Associated personal data will be deleted unless retention is required for legitimate security, fraud-prevention, or legal purposes.

Third-Party Services

MyTurn may use third-party infrastructure and services, including hosting, email delivery, and Google AdMob. These providers may process information according to their own privacy policies.

Changes to This Privacy Policy

This Privacy Policy may be updated when MyTurn features or data practices change. The latest version will always be available on this page.

Contact

For privacy questions or data deletion requests, contact: alkisax@gmail.com